Field Notes
Straight talk for operators
building real businesses
Ideas on growth, operations, and the decisions that actually matter - written for service business owners in the thick of it.
Featured Posts
The Four Stages of the Owner Bottleneck
Most owners don't hit a growth ceiling. They hit their own calendar. Here are the four stages of the owner bottleneck, and what breaks at each one.
The Org Chart Lies. The Accountability Chart Doesn't.
Most org charts show who reports to whom.
Accountability charts show who owns the result.
One creates structure. The other creates clarity.
Pick One: Sell It or Grow It
You can't maximize EBITDA and invest for growth at the same time. They pull in opposite directions. Here's how to figure out which one your business actually needs this year, and why picking the wrong goal will cost you.