Field Notes
Straight talk for operators
building real businesses
Ideas on growth, operations, and the decisions that actually matter - written for service business owners in the thick of it.
Featured Posts
Sales Systems vs. Salespeople: Building a Process That Doesn't Depend on a Rainmaker
Most service businesses don't have a people problem. They have a systems problem. If your best salesperson walked out tomorrow, how long before revenue felt it? This is the rainmaker problem - and it's more fixable than most owners think.
You Don’t Have a Time Problem. You Have a Structure Problem
Why does your business still feel chaotic even as revenue grows? The problem usually isn’t time - it’s structure. Here’s why growth creates operational friction, what structural issues actually look like, and how the right operating rhythm helps owner-led businesses scale without everything running through them.
Why Your Business Feels Harder at $3M Than It Did at $1M
Why does your business feel harder at $3M than it did at $1M? It’s not growth that’s causing the friction, it’s what growth exposes. Here’s why everything starts to feel heavier, and what needs to change to make the business easier to run again.